Terms and Conditions and Privacy Policy
Effective Date: October 29, 2025
Part 1: Terms and Conditions
1. Definitions
“Building Performance Institute,” “BPI,” “we,” “us,” or “our” refers to the website owner. “You” refers to the user or viewer of our website.
2. General Use
The content of this website, including the invoicing system, is for your general information and use only. Content may change without notice. You agree not to use the website for unlawful purposes or in any way that could harm or impair others’ use of the site.
3. Accuracy and Liability
While we strive for accuracy, neither we nor any third parties provide warranties or guarantees as to the accuracy, completeness, or suitability of the information provided. You acknowledge that errors or inaccuracies may occur and agree that BPI is not liable for any such inaccuracies to the fullest extent permitted by law.
4. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify BPI immediately of any unauthorized access or breach. BPI reserves the right to suspend or terminate accounts that violate these Terms.
5. Payment and Invoicing
BPI provides an invoicing system through which you may view and pay invoices online. Accepted payment methods include credit/debit cards, ACH transfers, and mailed checks. Payments are due upon receipt unless otherwise stated. You are responsible for ensuring that payment information provided is accurate and complete. Late or failed payments may result in late fees, suspension of access to BPI services, or certification programs.
6. Refunds and Disputes
Refunds, if applicable, will be processed according to BPI’s refund policy. Any disputes regarding charges must be reported to BPI within 30 days of the transaction. BPI reserves the right to determine the outcome of any refund request in accordance with our internal procedures and applicable law.
7. Data Security and Payment Processing
All payment transactions are processed through secure, PCI-DSS-compliant gateways. BPI does not store complete credit card or bank account details on its servers. While we take reasonable measures to protect your payment information, BPI is not liable for unauthorized access resulting from factors beyond our control.
8. Intellectual Property
This website contains material owned or licensed by BPI, including text, design, graphics, and layout. Reproduction or distribution without written permission is prohibited. All trademarks reproduced on this website that are not the property of BPI are acknowledged on the website.
9. External Links
This website may contain links to third-party websites for your convenience. BPI is not responsible for the content or privacy practices of those sites. Inclusion of any link does not imply endorsement.
10. Linking to This Website
You may not create a link to this website from another site or document without BPI’s prior written consent.
11. Limitation of Liability
Your use of any information or materials on this site is entirely at your own risk. BPI shall not be liable for any damages, including indirect or consequential damages, arising from your use of this website or inability to use it, including any issues related to payments or invoicing.
12. Indemnification
You agree to indemnify and hold harmless BPI, its officers, employees, and agents from any claims, damages, or losses arising from your use of the site, payment system, or violation of these Terms.
13. Service Availability
BPI may modify, suspend, or discontinue access to the invoicing system or website for maintenance or updates without notice. We will make reasonable efforts to minimize downtime.
14. Governing Law
Your use of this website and any dispute arising from it shall be governed by the laws of the State of New York, United States of America, without regard to its conflict of law principles. Any disputes shall be resolved in the courts located in New York.
15. Changes to These Terms
BPI may revise these Terms at any time by updating this page. Continued use of the website after such changes constitutes acceptance of the updated Terms.
Part 2: Privacy Policy
The Building Performance Institute (“BPI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following information: name and job title, contact details including email address, demographic information such as ZIP code, preferences, and interests, information relevant to certification, customer service, or surveys, login credentials for registered users, and payment-related information necessary to process transactions.
2. How We Use the Information
We collect this information to maintain internal records, process certification and account-related activities, manage invoicing and payments, improve our products, services, and website performance, communicate updates and policy changes, and conduct optional surveys or research. We do not sell, lease, or trade your personal data to third parties.
3. Payment Information
If you make payments through our website, your payment information is transmitted securely to a PCI-DSS-compliant third-party processor. BPI does not store full credit card or banking details. We may store limited transaction metadata such as payment date, amount, and invoice number for accounting purposes. If you mail a check, we record only necessary details for processing your payment.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your information based on consent, contract necessity, legal obligations, or legitimate interests.
5. Data Rights
You may have the right to access, correct, delete, or restrict processing of your data, and to request portability or withdraw consent. To exercise these rights, email certification@bpi.org.
6. Security
We are committed to ensuring that your information is secure and have implemented appropriate physical, electronic, and managerial procedures to safeguard and protect data collected online.
7. Cookies
Our website uses cookies to enhance user experience. Cookies help analyze web traffic and enable website customization. You can choose to accept or decline cookies in your browser settings. We do not use third-party tracking or marketing cookies.
8. Links to Other Websites
Our website may contain links to external sites. Once you leave our domain, we are not responsible for the privacy practices of other websites.
9. Children’s Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children.
10. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or enforce agreements.
11. Changes to This Policy
BPI may update this Privacy Policy periodically. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns, contact the Building Performance Institute (BPI) at certification@bpi.org, New York, USA.
