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Frequently Asked Questions
 
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BPI GoldStar Contractor (GSC)

 
What is the BPI GoldStar Contractor program?

The BPI GoldStar Contractor Program is a contractor excellence program. It focuses on strengthening contractors' customer services and optimization of business operations to yield greater profits and increased customer loyalty.

The BPI GoldStar Contractor program also supports upskilling and continuous process improvement of contractors to drive front-end quality through live webinars, an exclusive resource library, and more. Additionally, BPI provides discounts on certifications and other incentives to encourage contractors to progress in their home performance skills. Learn more about the benefits of becoming a BPI GoldStar Contractor here.

What are the benefits to becoming a BPI GoldStar Contractor?

The following are some exclusive benefits to becoming a BPI GoldStar Contractor:

  • Priority placement on BPI's contractor locator tool
  • Free webinars ($50 for all others) and training in business, sales, marketing, and more
  • Member-Exclusive Resource Library: Access to a recorded webinar library available to all staff, offering free continuing education units (CEUs)
  • Access to templates, forms, and best-practice guides for business operations and marketing
  • Three (3) $100 rebates (up to $300 total, per calendar year) to be used towards certification exam, certification renewal, or conference fees for technical staff (eligible proof must be provided)
  • 20% discount on Building Science Principles (BSP) Reference Guide and Online Exam and Healthy Housing Principles Guides and Exams 
  • Co-branded printable marketing materials
  • No cost invitation to participate in selected pilot programs
  • Direct Access to a BPI Client Relations Representative (CRR) and BPI Ask the Expert
What are the program fees?

The BPI Goldstar Contractor program fees are $1,380 per year as of January 1, 2025.

Contractors requesting or requiring third-party QA inspections (for example, if you participate in government, utility, or tax credit programs that require QA oversight) will pay additional QA fees on a fee-per-service basis. Contractors requesting additional training consulting services from BPI's program partners will pay additional consulting fees directly to program partners.

Does BPI conduct in-field QA inspections on BPI GoldStar Contractors?

BPI will conduct in-field QA inspections under the following circumstances:

  • The desk audit justifies further review
  • BPI is contacted by Program Administrators regarding problems related to a contractor's performance
  • BPI is contacted by a contractor's customer regarding problems related to a contractor's performance

If an in-field QA inspection is justified upon further review of, but not limited to, one of the occurrences above, BPI will conduct the inspection at an additional expense to the contractor.

Does BPI provide subsidies for training and seminars by industry experts?

Yes — BPI provides partial subsidies to help reduce the cost of high-value training in business development, quality management, and sales and marketing delivered by industry experts. Trainings may be offered in person or online, depending on the provider. In addition, BPI-hosted webinars are included as a GoldStar Contractor benefit and are offered once or twice each month.